We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion

UNCOVER CUSTOMERS REAL FEELINGS

94% completion rate on conversations

INCREASE RESPONSE RATE

8X more responses than traditional surveys

REDUCE TIME BETWEEN VISIT & FEEDBACK

1 min feedback as customers leave the store

“Giving feedback on a store experience shouldn't be so hard. Convenient conversations with customers,  powered at scale by AI, reveal what's really going on."

 

Simon Foster

CEO, Chatter Research

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Chatter Research automates AI-powered conversations over text message that deliver real-time insights about your customers’ experience


               


Over 3,000 stores and counting

"Before using Chatter we didn’t have consistent customer feedback flowing in. We chose Chatter because of their innovative platform and personal touch.  Our stores now have consistent feedback flowing in directly from customers on a daily basis. Its very empowering and motivating! "

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Cindy Keddington

Voice of the Customer, LUSH

"Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment. Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable."

Mike Moran

VP of Operations, Fanatics

Jen Pearson

VP of IT, Purdys Chocolatier

"A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment."


TRY IT YOURSELF

We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion

Chatter Research automates AI-powered conversations over text message that deliver real-time insights about your customers’ experience


TRY IT YOURSELF

        


Over 3,000 stores and counting

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