Mind-Blowing Research Tools Every Retail and Hospitality Marketer Should Use You have heard it before: understanding your customer is the key to success. Before the internet, this often meant popping into your store, restaurant, or hotel. It meant chatting with...
Rresearch shows that catching your employees doing something good can have a very positive impact on your business.
Consumers don’t like filling out online surveys. It’s our primary tool for getting customer feedback, but response rates have been on a steady decline for 20 years