We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion

UNCOVER CUSTOMERS REAL FEELINGS

94% completion rate on conversations

INCREASE RESPONSE RATE

8X more responses than traditional surveys

REDUCE TIME BETWEEN VISIT & FEEDBACK

1 min feedback as customers leave the store

“Giving feedback on a store experience shouldn't be so hard. Convenient conversations with customers,  powered at scale by AI, reveal what's really going on."

 

Simon Foster

CEO, Chatter Research

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Chatter Research gives brands real-time insights about their in-store experience by capturing customer feedback through AI-powered conversations


               


Over 3,000 stores choose conversations over surveys

"Before using Chatter we didn’t have consistent customer feedback flowing in. We chose Chatter because of their innovative platform and personal touch.  Our stores now have consistent feedback flowing in directly from customers on a daily basis. Its very empowering and motivating! " 

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Cindy Keddington

Voice of the Customer, LUSH

"Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment. Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable."

Mike Moran

VP of Operations, Fanatics

Jen Pearson

VP of IT, Purdys Chocolatier

"A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment."


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We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion

Chatter Research automates AI-powered conversations over text message that deliver real-time insights about your customers’ experience


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Over 3,000 stores choose conversations over surveys

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[Case Study] How We Helped LUSH Discover Their Customers' True Feelings In Just 30 days Using AI-Powered Customer Feedback 

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Increase Response Rates

8x more responses than traditional surveys and a 94% completion rate!

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Uncover Customers Real Feelings

Hear from customers in their own voice through conversational feedback.

TAKE A TWO MINUTE DEMO

Reduce Time Between Visit and Feedback

Get real-time feedback as customers are leaving your store or restaurant.

TAKE A TWO MINUTE DEMO

The Old Way

Chatter's Approach

GET THE CASE STUDY

[Case Study] How We Helped LUSH Discover Their Customers' True Feelings In Just 30 days Using AI-Powered Customer Feedback

Great For Brick & Mortar or Ecommerce Retailers

We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.

ECOMMERCE SOLUTIONS

Great For Brick & Mortar or Ecommerce Retailers

We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.

ECOMMERCE SOLUTIONS

We don't spam or sell your information

Schedule a custom tour of Chatter's solution