We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion
UNCOVER CUSTOMERS REAL FEELINGS
94% completion rate on conversations
INCREASE RESPONSE RATE
8X more responses than traditional surveys
REDUCE TIME BETWEEN VISIT & FEEDBACK
1 min feedback as customers leave the store
“Giving feedback on a store experience shouldn't be so hard. Convenient conversations with customers, powered at scale by AI, reveal what's really going on."
Simon Foster
CEO, Chatter Research
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Chatter Research gives organizations real-time insights about their customer experience by capturing feedback through AI-powered conversations
Over 3,000 stores choose conversations over surveys
"Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment. Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable."
Mike Moran
VP of Operations, Fanatics
Jen Pearson
VP of IT, Purdys Chocolatier
"A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment."
We help retailers and restaurants with 50+ locations increase customer satisfaction and in-store conversion
Chatter Research gives organizations real-time insights about their customer experience by capturing feedback through AI-powered conversations
Over 3,000 stores choose conversations over surveys
Get a custom tour of Chatter's solution
75%
We don't spam or sell your information
Case Study - How LUSH Increases Customer Satisfaction Scores Using AI-Powered Customer Feedback
Increase Response Rates
8x more responses than traditional surveys and a 94% completion rate!
Uncover Customers Real Feelings
Hear from customers in their own voice through conversational feedback.
Reduce Time Between Visit and Feedback
Get real-time feedback as customers are leaving your store or restaurant.
The Old Way
Chatter's Approach
Case Study - How LUSH Increases Customer Satisfaction Using AI-Powered Customer Feedback
Great For Brick & Mortar or Ecommerce Retailers
We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.
Great For Brick & Mortar or Ecommerce Retailers
We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.
We don't spam or sell your information
Schedule a demo of the Chatter Research platform
Customer Feedback for the Modern Enterprise
Traditional surveys are annoying. Our conversational surveys create a better experience for your customers and higher quality data for your company.
Uncover Customers True Feelings
Our AI analyzes customer feedback in real-time to understand how their experience can be improved
Increase Response Rates
8x more responses than traditional surveys
Feedback as Experiences Happen
Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.
Before using Chatter we didn’t have consistent customer feedback flowing in. We chose Chatter because of their innovative platform and personal touch.
Our stores now have consistent feedback flowing in directly from customers on a daily basis. Its very empowering and motivating!
Cindy Keddington
Voice of the Customer, LUSH
A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment.
“
See How Fanatics Uses Chatter Research in their Stores
See How Fanatics Uses Chatter Research in their Stores
Mike Moran
Vice President
Fanatics Retail
Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment.
Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable.
Jen Pearson
VP of IT, Purdys Chocalatier
WATCH VIDEO
HOW IT WORKS
Customer Feedback for the Modern Enterprise
Traditional surveys are annoying.
Our conversational surveys create a better experience for your customers and higher quality data for your company.
Uncover Customers True Feelings
Our AI analyzes customer feedback in real-time to understand how their experience can be improved
Increase Response Rates
8x more responses than traditional surveys
Feedback as Experiences Happen
Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.
See How Fanatics Uses Chatter Research in their Stores