AI-powered customer feedback that helps retailers and restaurants improve experiences and drive conversion
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Chatter Research gives organizations real-time insights about their customer experience by using AI to capture and analyze conversational feedback
Over 3,000 stores choose conversations over surveys
AI-powered customer feedback that helps retailers and restaurants improve experiences and drive conversion
Chatter Research gives organizations real-time insights about their customer experience by using AI to capture and analyze conversational feedback
Over 3,000 stores choose conversations over surveys
Case Study - How LUSH Increases Customer Satisfaction Scores Using AI-Powered Customer Feedback
Case Study - How LUSH Increases Customer Satisfaction Using AI-Powered Customer Feedback
Get Feedback Wherever Your Customers Are
We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.
Get Feedback Wherever Your Customers Are
We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.
We don't spam or sell your information
Schedule a demo of the Chatter Research platform
Customer Feedback for the Modern Enterprise
Traditional surveys are annoying. Our conversational surveys create a better experience for your customers and higher quality data for your company.
Uncover Customers True Feelings
Our AI analyzes customer feedback in real-time to understand how their experience can be improved
Increase Response Rates
8x more responses than traditional surveys
Feedback as Experiences Happen
Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.
Before using Chatter we didn’t have consistent customer feedback flowing in. We chose Chatter because of their innovative platform and personal touch.
Our stores now have consistent feedback flowing in directly from customers on a daily basis. Its very empowering and motivating!
Cindy Keddington
Voice of the Customer, LUSH
A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment.
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See How Fanatics Uses Chatter Research in their Stores
See How Fanatics Uses Chatter Research in their Stores
Mike Moran
Vice President
Fanatics Retail
Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment.
Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable.
Jen Pearson
VP of IT, Purdys Chocalatier
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HOW IT WORKS
Customer Feedback for the Modern Enterprise
Traditional surveys are annoying.
Our conversational surveys create a better experience for your customers and higher quality data for your company.
Uncover Customers True Feelings
Our AI analyzes customer feedback in real-time to understand how their experience can be improved
Increase Response Rates
8x more responses than traditional surveys
Feedback as Experiences Happen
Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.
See How Fanatics Uses Chatter Research in their Stores
Find Out What's Important to Your Customers
Our artificial intelligence analyzes and categorizes customer feedback in real-time, enabling you to take action where it matters.
Find Out What's Important to Your Customers
Our artificial intelligence analyzes and categorizes customer feedback in real-time, enabling you to take action where it matters.