Save Lost Sales and Drive Repeat Visits

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Chatter helps retailers and restaurants sell more and improve experiences through AI-powered conversations with customers. 

Save Lost Sales and Drive Repeat Visits

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Learn How LUSH Increased Customer Satisfaction in Just 30 Days by Using Conversational Surveys

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Discover How LUSH Increased Customer Satisfaction by Using Conversational Surveys

Get Feedback Wherever Your Customers Are

We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.

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Get Feedback Wherever Your Customers Are

We help omnichannel and eCommerce retailers capture feedback at any step of the customer journey.

TRY A 2 MINUTE DEMO

Customer Feedback for the Modern Retailer

Traditional surveys are boring and annoying.

Our conversational surveys provide a better experience for your customers and higher quality data for your company.

Uncover True Feelings

Our AI analyzes customer feedback in real-time to understand how their experience can be improved

Improve Conversion Rate

Find out why customers didn't make a purchase and win them back in the moment

Feedback as Experiences Happen

Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.

Before using Chatter we didn’t have consistent customer feedback flowing in. We chose Chatter because of their innovative platform and personal touch.

Our stores now have consistent feedback flowing in directly from customers on a daily basis. Its very empowering and motivating!

Cindy Keddington

Voice of the Customer, LUSH

A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment.

See How Fanatics Uses Chatter Research in their Stores

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See How Fanatics Uses Chatter Research in their Stores

Mike Moran

Vice President

Fanatics Retail

Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment. 

Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable.


Jen Pearson

VP of IT, Purdys Chocalatier

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HOW IT WORKS

Customer Feedback for the Modern Retailer

Traditional surveys are boring and annoying.

Our conversational surveys provide a better experience for your customers and higher quality data for your company.

Uncover True Feelings

Our AI analyzes customer feedback in real-time to understand how their experience can be improved 

Improve Conversion Rate

Find out why customers didn't make a purchase and win them back in the moment

Feedback as Experiences Happen

Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.

GET A DEMOTRY IT YOURSELF

See How Fanatics Uses Chatter Research in their Stores

Find Out What Really Matters to Customers 

Our artificial intelligence analyzes and categorizes customer feedback in real-time, enabling you to take action where it matters. 

TAKE A 2 MINUTE DEMO

Find Out What Really Matters to Customers

Our artificial intelligence analyzes and categorizes customer feedback in real-time, enabling you to take action where it matters. 

TRY A 2 MINUTE DEMO

TRUSTED AND LOVED IN OVER 3,000 LOCATIONS

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Chatter helps retailers and restaurants sell more and improve experiences through AI-powered conversations with customers. 

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Chatter collects customer feedback in real-time as shoppers leave your store

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Our AI makes smart recommendations with the right product, info or discount to save the sale

If they didn't make a purchase, we'll ask the right questions to find out why

How Chatter Saves Lost Sales