Save Lost Sales and Drive Repeat Visits
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Chatter helps retailers and restaurants sell more and improve experiences through AI-powered conversations with customers.
Save Lost Sales and Drive Repeat Visits
Learn How LUSH Increased Customer Satisfaction in Just 30 Days by Using Conversational Surveys
Discover How LUSH Increased Customer Satisfaction by Using Conversational Surveys
Get Feedback Wherever Your Customers Are
We help omnichannel and eCommerce brands capture feedback at any step of the customer journey.
Get Feedback Wherever Your Customers Are
We help omnichannel and eCommerce retailers capture feedback at any step of the customer journey.
Customer Feedback for the Modern Retailer
Traditional surveys are boring and annoying.
Our conversational surveys provide a better experience for your customers and higher quality data for your company.
Uncover True Feelings
Our AI analyzes customer feedback in real-time to understand how their experience can be improved
Improve Conversion Rate
Find out why customers didn't make a purchase and win them back in the moment
Feedback as Experiences Happen
Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.
Before using Chatter we didn’t have consistent customer feedback flowing in. We chose Chatter because of their innovative platform and personal touch.
Our stores now have consistent feedback flowing in directly from customers on a daily basis. Its very empowering and motivating!
Cindy Keddington
Voice of the Customer, LUSH
A constant flow of customer feedback is instrumental for monitoring the health of your business. Having access to this data in real-time allows us to identify patterns and respond appropriately. The value Chatter provides far exceeds the investment.
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See How Fanatics Uses Chatter Research in their Stores
See How Fanatics Uses Chatter Research in their Stores
Mike Moran
Vice President
Fanatics Retail
Chatter provides us with the cutting-edge tools we need to gain visibility into customer sentiment.
Their revolutionary AI provides us with instant feedback from our customers that is straight to the point and actionable.
Jen Pearson
VP of IT, Purdys Chocalatier
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HOW IT WORKS
Customer Feedback for the Modern Retailer
Traditional surveys are boring and annoying.
Our conversational surveys provide a better experience for your customers and higher quality data for your company.
Uncover True Feelings
Our AI analyzes customer feedback in real-time to understand how their experience can be improved
Improve Conversion Rate
Find out why customers didn't make a purchase and win them back in the moment
Feedback as Experiences Happen
Stop waiting weeks for data. Get feedback on customer experiences minutes after they take place.
See How Fanatics Uses Chatter Research in their Stores
Find Out What Really Matters to Customers
Our artificial intelligence analyzes and categorizes customer feedback in real-time, enabling you to take action where it matters.
Find Out What Really Matters to Customers
Our artificial intelligence analyzes and categorizes customer feedback in real-time, enabling you to take action where it matters.
TRUSTED AND LOVED IN OVER 3,000 LOCATIONS
Chatter helps retailers and restaurants sell more and improve experiences through AI-powered conversations with customers.
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Chatter collects customer feedback in real-time as shoppers leave your store
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Our AI makes smart recommendations with the right product, info or discount to save the sale
If they didn't make a purchase, we'll ask the right questions to find out why