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Products
Online reviews
Digital experience
Save the sale
Solutions
Industries
Retail
Restaurants & food service
Roles
Customer experience leader
Digital leader
Executive leader
HR leader
Marketing leader
Operations leader
Company
About
Resources
Customer stories
Blog
Book a demo
Resource library
Why shoppers leave retail stores empty-handed – and how to convert them this holiday season
glu
04 November, 2022
Ebook
Why shoppers leave retail stores empty-handed – and how to convert them this holiday season
Blog
How to calculate your conversion rate in retail – and 4 ways to improve it
Blog
Top digital disruptions facing brands – and how to solve them
Webinar
Cracking the code to in-store conversions
Events
Chatter is heading to eTail 2022
Blog
Why organizations should activate every employee with closed-loop feedback (Part 2 of 2)
Blog
Why organizations should activate every employee with closed-loop feedback (Part 1 of 2)
White Paper
White paper: Take action, or take the hit
Blog
Meet Sarah Fahey, Senior Retail Analyst
Webinar
Owning your online reputation
Blog
5 steps to elevating your brand’s social reputation
Blog
What’s next for experience management
Blog
Meet Allen Turner, Head of Insights & Market Research
Events
Future Stores 2022
Blog
Meet William Folsom, Head of Client Success
Webinar
The new era of experience management
Webinar
Unlock the Non-Purchaser
to Achieve Brand Growth
Case Studies
Global retailer boosts NPS by 20%
Blog
6 Competencies of Highly Effective Experience Professionals
Case Studies
Global fashion retailer
saves 5% of lost sales
Blog
62% of non-purchasers intend to buy, so why are retailers not converting more store traffic?
Blog
So, your NPS is 72 – what’s your point?!
Blog
The experience gap
Blog
Meet Zack Hamilton, Chief Experience Officer
Podcast
S1E1 • The time for change is now
...
Podcast
S1E2 • Fostering meaningful brand connections
...
Podcast
S1E3 • Creative thinking conquers all
...
Podcast
S1E4 • Scaling operational buy-in like a pro
...
Podcast
S1E5 • Shawn Nason • Putting the heart back in business
...
Podcast
S1E6 • Tom Wintering • 6 Pitfalls of CX management, Pt. 1
...
Podcast
S1E7 • Tom Wintering • 6 Pitfalls of CX management, Pt. 2
...
Podcast
S1E8 • Emily Hawkins • The CX playbook for HR professionals
...
Podcast
S1E9 • Carl Leskinen • Burt Intelligence • Data through the decades
...
Podcast
S1E10 • Ray Riley • Progress Retail • Put me in, coach
...
Podcast
S1E11 • Mark Cardinale • People & Experiences Deliver Outcomes and Profits
...
Podcast
S1E12 • Devansh Sharma • Digital Customer Feedback is key to identifying experience blindspots
...
Podcast
S1E13 • Nav Thethi • An ode to the CXO
...
Podcast
S1E14 • Dave Furst • Start with the problem, not the solution
...
Podcast
S1E15 • Steve Kincanon • Love on the frontline
...
Podcast