We’re looking for the best talent to join our team of innovators.

Data Scientist

The Company

Chatter Research is a fast growing SaaS startup. Venture backed out of Silicon Valley and Canada, Chatter helps Fortune 5000 companies re-imagine how they engage with consumers to measure customer experience. With a focus on retail and hospitality, our AI conversations over SMS and voice assistant capture 10,000 data points every day. Chatter Research is based in downtown Toronto and led by a team of experienced technology executives.

The Problem to solve

  • Free Text Classification and Sentiment on survey responses
  • Sentiment is context/ classification specific
  • Multiple classifications per response
  • Open ended Ontology
  • Large Data Set is growing quickly
  • Varied customer domains (retail, service, hospitality, banking) – these will need to be scaled in the future.

The Role / Responsibilities

Propose and evolve neural net models to tackle the problem;
Train and validate models;
Manage Ontology and Perform QC:
– especially keeping the data set balanced; and
– identifying faults in data set / ontology.

Skills Required

  1. Machine Learning Frameworks ( Keras, Tensorflow, nltk)
  2. Natural Language Processing
  3. Deep Neral Networks
  4. Strong Data Analytics Skills

Nice to Have

Software Engineering (Python)

This role will be remunerated with a competitive compensation package including equity.

Interested? Please send your CV to