Great CX starts with a highly engaged and motivated team. Your employees are your on-the-ground brand advocates, and if you take good care of them, they’ll take care of your customers. Here’s how HR professionals can tap into actionable Voice of the Employee insights.
action and deliver their best-ever CX.
Chatter for HR professionals
Own the employee
lifecycle
Make sure you’re coaching, training,
developing, and rewarding staff
strategically and impactfully
Keep up with changing
behaviours
Modernize your HR practices and policies
to align with ever-evolving employee
and consumer habits
Ramp up engagement
and satisfaction
Keeping employees happy requires
more than just listening
–
it takes insight-driven action
Refresh your talent
strategy
Bridge the gap between archaix resume submission
models and evaluate key
competencies the right way
Execute a successful
digital transformation
Equip frontline teams with digital tools
that will actually help deliver outstanding
customer experiences
How we do it
Give employees a voice
Implement an always-on listening channel to understand what’s working, whether staff are satisfied, and whether they view you as an employer of choice.
Connect on an individual level
Chatter’s conversational AI analyzes customer issues
in real time, continuously optimizing the question
flow to offer hyper-targeted and personalized
solutions.
Enable action with role-based dashboards
Cut through the noise and empower staff to effect
real change by displaying insights that are relevant
to each person’s specific role.
Measure your impact
Understand which actions have been taken across
your organization and compare them against
HRIS data to evaluate their effectiveness.
Want to experience the Chatter effect
first hand?
Book a demo with one of our pros and discover how we make CX management a breeze.